www.aberdeenwindowsanddoors.com recognises the importance of protecting your personal information and the privacy of the data that you provide.
By browsing or accessing our website, working for us or with us, contacting us on social media, offering services or goods to us, using goods or services provided to you by us, providing any information to us, you agree and confirm that you have read and understood the whole of this privacy policy.
www.aberdeenwindowsanddoors.com is owned and operated by us. By calling our phone number, submitting our quote form, or by using our website, you agree for your details to be passed to our lead partners for the purpose of being contacted for a quote. We collect and use certain personal information about you, we are responsible for keeping this information safe. When we collect this information we are regulated under the General Data Protection Regulation which applies in the United Kingdom. We are the controller of your personal information for the purposes of these laws.
To process a request for a quote, complete a contract or deliver our products and services to you, it is necessary that we collect the following personal information about you:
Depending on how you choose to pay at the time of purchase, it might be necessary for us to also collect the following information to process your payment:
We will also use your data to monitor customer satisfaction, gather feedback and honour your guarantee.
If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies will last for one year. How we use cookies: A cookie is a small text file which is placed on your computer's hard drive to help us identify you. The information collected allows us to monitor website traffic and to personalise content to you. The information collected is anonymous and no personal or identifiable data is held. You can choose to accept or decline cookies. All web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer, however this may prevent you from taking full advantage of all aspects of the website and reduce functionality.
In order to deliver our products and services to you, your data may be shared with our partners. It may be shared with our employees, agents and lead partners. We will always ensure that any third parties have same systems of privacy in place. We will never transfer your data outwith the above. By using our website, submitting our quote forms, sending us an email, or by calling our phone number, you agree for your details to be passed to our lead partners for the purpose of receiving a quote.
We use analytics on our website to get a better understanding of customer needs, trends and actions.
If you have a contract with us will hold the personal data you provide for a period of 10 years from the completion of your installation.
If you do not have a contract with us, we will store your data for a period of up to 5 years.
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Email: help@aberdeenwindowsanddoors.com
Phone: 01224 902904.
We have the appropriate security measures in place to protect your data from being lost, stolen or used in an unauthorised way. We limit access to your personal information to only those who have a genuine need for it. We will notify you of any data breach that happens within our company. This privacy notice was published on the 1st August 2020. Should this notice be updated or amended we will update this section with the correct date.